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Frequently asked questions
A developer shall mean any person who will be simultaneously working with the API and/or source code of our software in any capacity.
The right license depends on your use case.
The Annual license is generally recommended for Web and/or SaaS projects with five (5) or less developers. The Annual license works as a subscription and will give you access to our best-in-class support and all new Releases until the subscription is cancelled.
If you’re working on a larger project with more than five (5) developers, it’s recommended to speak to our Sales team to determine the most suitable license type for your needs.
The Web license is designed for customers who need Highcharts for internal projects, private or public websites including sub-domains. The condition that the right to use the Licensed Software under a Web License is limited to generation of static content only, means that the data set in the content provided by Licensee on websites must be the same (identical) for all users, and that such websites shall not generate individually tailored content adapted to any user’s personal data. For the avoidance of doubt, this does not prevent the use of the Licensed Software under a Web License to create interactive content but requires that the parameters of the interaction and the included data set of such content is the same for all users. This license includes use of Highcharts in unlimited websites or internal projects.
The SaaS license builds on the Web license and includes the right to use Highcharts in 1 SaaS- or Web application in addition to everything included in the Web License.
We have tailored the SaaS license for those who need Highcharts for one SaaS- or Web application. If your need includes having Highcharts in more than one SaaS or Web application, the SaaS+ license covers up to five applications, or a combination for a bundle discount.
Both licenses include the right to include Highcharts in internal projects, as specified in the Web license.
You need an OEM license when you want to use the Highcharts software in a product that will be further distributed to - and hosted by - your customers. The OEM License is our most flexible license which can be customized to your needs.
Our OEM license always includes:
An agreed number of named Licensee Products, i.e. your products that will be leveraging Highcharts through an OEM license;
An agreed number of developer seats who can leverage Highcharts to develop the Licensee Product, and;
An agreed number of customer installations to distribute the Licensee Product to your customers
The OEM License can be further customized to include:
Usage rights for internal products and websites
Distribution rights for an agreed number of SaaS or Web applications
Developer rights for your customer(s) giving them access to edit the Highcharts code within your product
Right to extend usage to your affiliates to leverage Highcharts for the agreed license scope
The Web, SaaS and SaaS+ licenses are offered with up to five developer seats directly from our webshop. These licenses can be customized to include any number of developer seats needed for your team, and the SaaS+can be customized to include more SaaS or web-applications. Please contact our sales team at [email protected] for pricing options.
The Developer License is discontinued from our product offering, in order to renew your Highcharts Advantage, please notify our sales to identify the applicable new license type that best meets your needs. Our team is committed to assist you to transfer your license type with Highcharts Advantage included. Please contact [email protected], along with your License ID.
A Customer Installation is a distribution of your product to be hosted on your end-user premises. A Customer Installation does not grant end-user developer rights to our library. If this is needed, please let us know. The number of installations will not expire nor recur annually, however it is possible to include additional customer installations to your existing license, please contact us.
As a contractor, you are covered by your client’s license and allowed to work with our library on their behalf. Your client needs to be the license owner as the project will be controlled and served from their premises.
If you wish to make changes to our SLA, please contact our sales team for a word version of our custom license agreement at [email protected]. Please note that changes made to our standard license agreement are subject to a custom license fee.
The Terms and Conditions for Subscription to the Annual License are not subject to negotiation.
There is no mandatory license key associated with the software, and no activation is needed. The license is solely a legal document and consists of two parts: A License Statement which includes a reference to the governing terms and conditions. A link to your License Statement and where to download Highcharts is included in the order confirmation email you received after the completion of your purchase.
Yes, you may upgrade your license at any time to include additional:
On-premise Customer Installations
Years of Advantage
Please refer to your existing license ID when contacting our sales team for a quote.
Please note, subject to our Standard Terms and Conditions, a Perpetual License cannot be downgraded.
If you wish to upgrade your license, please contact [email protected], Please note that changes to your license will not be reflected until the end of your subscription term.
Contact us, and we will do our best to locate the license details for you. Please share any information associated with the purchase, i.e, License ID, order number, invoice number, License Statement, date of purchase, Licensee/License Owner name, associated email addresses, case number, etc.
Licensee/License Owner means the legal entity which will own the license, i.e., company name.
No, the license does not include the right for affiliates to utilize Highcharts. Such rights can be extended to company affiliates for an additional fee. For more information, please get in touch with our Sales Team.
Your License ID is stated on the License Statement. The License Statement is sent to the registered email address following your purchase. Please use your License ID to identify your license when contacting us for sales or tech support.
Yes! We have designed the Annual License for Highcharts users with limited usage and/or budgets. The Annual License allows you to subscribe to the applicable Highcharts license for an annual fee. Our annual plans are available for the Web, SaaS and SaaS+ license.
If you are a startup in need of an OEM license, please get in touch via the OEM form.